Editorial Complaints Policy

Editorial Complaints Policy

At Fit Family CBD, we strive to maintain the highest standards of journalism and editorial integrity. We take any complaints about our content seriously and aim to resolve them as quickly and fairly as possible.

If you have a complaint about any of our editorial content, please follow the steps below:

Step 1: Contact us

Please send an email to our editorial team at complaints@fitfamilycbd.com with the following information:

Your name and contact information

A clear and concise description of your complaint, including the article(s) and author(s) involved
Any relevant supporting information, such as screenshots or links

Step 2: Acknowledgment

Our editorial team will acknowledge receipt of your complaint within two business days and inform you of the next steps.

Step 3: Investigation

We will investigate your complaint promptly and thoroughly, seeking input from relevant parties, including the author of the article and any relevant editorial staff.

Step 4: Response

We will respond to your complaint within 10 business days of receipt. If we need more time to investigate, we will let you know and provide an estimated timeframe for our response.

Our response will include:

An explanation of our findings and conclusions
Any action we have taken or plan to take in response to your complaint
Any steps we have taken to prevent similar complaints in the future
If you are not satisfied with our response, you can contact the Independent Press Standards Organisation (IPSO) at https://www.ipso.co.uk/make-a-complaint/.

We are committed to upholding the highest standards of journalism and welcome feedback from our readers. Thank you for your continued support of Fit Family CBD.